With 50+ years of combined multi-line claim experience, our claim department is here to make the claim experience as seamless as possible for our clients.
Commercial Insurance Claim Consultation
Our role as Claim management consultants is to help you develop a best practice approach to managing claims. This is accomplished in many ways, including but not limited to:
  • Education on new insurance legislation that impacts your operation
  • Consultation on an effective return to work culture, utilizing light-duty responsibilities and effective communication with physicians, employees, and insurance carriers
  • Claim Mod-Analysis to ensure the mod is correct and to project what it will be the following year.
  • Supervisory training on loss prevention and claims management
  • Establishing long-term goals for cost reduction through claims management
  • Safety Documents in areas such as Fleet Safety, Employee Handbooks, Cell phone usage while driving, so on…
Claim Department Contacts
Director of Claims
David Wiggins
(479) 343-9143 (Direct)
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David Wiggins - Director of Claims

David has worked for BHC Insurance since 2013, working with our clients to develop a best practices approach to claims management. His goal is to minimize the impact of claims on your insurance costs and assume a role as advisor and claims liaison with your insurance carrier. David has a track record of reducing the burden of claims management and positively impacting the outcome of every claim.

David graduated from the University of Arkansas with a major in Political Science and Public Administration. From 1989 through 2009 David worked for the Travelers Insurance Company as a multi-line Adjuster in Memphis Tennessee, a Unit Manager for workers compensation (Beverly Enterprise Unit), and a Unit Manager for the property department for Arkansas and West Tennessee. Prior to coming to BHC Insurance, he also worked as a property and casualty Agent for Arkansas Farm Bureau and then Reed Williams Commercial Insurance Agency in Poteau Oklahoma. He brings a wealth of knowledge and experience to help on impacting your total cost of risk.

Insurance Claims Analysts
Jeanalee Adams
(479) 343-9141 (Direct)
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Jeanalee Adams – Insurance Claims Analyst

Jeanalee works with our clients to help reduce the claim cost by making sure that the claim departments investigate the claims properly and in an expeditious manner. Jeanalee also helps gather information that is necessary for the claims Adjusters to make the appropriate decisions promptly and pushes for timely claim closure. With her strong workers comp background, she monitors the reserves that effect the modification rates of our clients. Prior to joining BHC, Jeanalee has 20 years of claim experience; 16 of which were with Travelers.

Hunter Means
(479) 343-9150 (Direct)
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Hunter Means – Insurance Claims Analyst

Hunter has a vast background in customer service in the auto sector. His primary role since joining BHC is to communicate constantly with clients throughout the claims process to help minimize their casualty claims exposure and to help expedite property and auto claims. We want to team up with our clients to be their concierge in make the claims process the least disruptive to their business and as seamless as possible. Hunter is a key part of that initiative.