Risk Management Consultation
Our role as risk management consultants is to help you develop a best practice approach to managing claims. This is accomplished in many ways, including but not limited to:
- Education on new insurance legislation that impacts your operation
- Consultation on an effective return to work culture, utilizing light-duty responsibilities and effective communication with physicians, employees, and insurance carriers
- Claims auditing to ensure the mod is not impacted by over reserved claims
- Supervisory training on loss prevention and claims management
- Establishing long-term goals for cost reduction through claims management
- Educational webinars & seminars on claims management, loss prevention and related topics
Risk Management Department
Mission ● Vision ● Purpose
Positively impact your cost of doing business and profit margins through effective claims management and loss prevention:
Our promise and pledge
- To anticipate your needs and provide services before you ask
- To communicate through honest, transparent business conversations
- To always put the interests and needs of our clients 1st
- To proactively plan and deliver valuable services
- To be your advisor, consultant, and liaison on all matters relating to claims
David Wiggins
Director of Claims & Loss Control
David Wiggins works with our clients to develop a best practices approach to claims management. His goal is to minimize the impact of claims on your insurance costs and assume a role as advisor and claims liaison with your insurance carrier. David has a track record of reducing the burden of claims management and positively impact the outcome of every claim.
David graduated from the University of Arkansas with a major in Political Science and Public Administration. In 1989 through 2005 David worked for the Travelers Insurance Company as a multi-line adjuster in Memphis Tennessee, a unit manager for workers compensation, and a unit manager for the property department for Arkansas and West Tennessee. Prior to coming to Brown-Hiller-Clark, he also worked as a property and casualty agent for Farm Bureau and Reed Williams Commercial Insurance Agency in Poteau Oklahoma. He brings a wealth of knowledge and experience to bear on impacting your total cost of risk.