Enhanced Claims Management in Bentonville, Rogers, Springdale, Fayetteville AR, the River Valley, and OK

Risk Management Consultation

Our role as risk management consultants is to help you develop a best practice approach to managing claims. This is accomplished in many ways, including but not limited to:

  • Education on new insurance legislation that impacts your operation
  • Consultation on an effective return to work culture, utilizing light-duty responsibilities and effective communication with physicians, employees, and insurance carriers
  • Claims auditing to ensure the mod is not impacted by over reserved claims
  • Supervisory training on loss prevention and claims management
  • Establishing long-term goals for cost reduction through claims management
  • Educational webinars & seminars on claims management, loss prevention and related topics

Risk Management Department

Mission ● Vision ● Purpose

Positively impact your cost of doing business and profit margins through effective claims management and loss prevention:

Our promise and pledge

  • To anticipate your needs and provide services before you ask
  • To communicate through honest, transparent business conversations
  • To always put the interests and needs of our clients 1st
  • To proactively plan and deliver valuable services
  • To be your advisor, consultant, and liaison on all matters relating to claims

David Wiggins

Director of Claims & Loss Control

David Wiggins works with our clients to develop a best practices approach to claims management. His goal is to minimize the impact of claims on your insurance costs and assume a role as advisor and claims liaison with your insurance carrier. David has a track record of reducing the burden of claims management and positively impact the outcome of every claim.

David graduated from the University of Arkansas with a major in Political Science and Public Administration. In 1989 through 2005 David worked for the Travelers Insurance Company as a multi-line adjuster in Memphis Tennessee, a unit manager for workers compensation, and a unit manager for the property department for Arkansas and West Tennessee. Prior to coming to Brown-Hiller-Clark, he also worked as a property and casualty agent for Farm Bureau and Reed Williams Commercial Insurance Agency in Poteau Oklahoma. He brings a wealth of knowledge and experience to bear on impacting your total cost of risk.