CSR Assistant – Life and Health Department

CSR Assistant – Life and Health Department

Fort Smith, AR

Position Summary

The CSR Assistant will perform the essential duties of this position, which include working closely with the Client Service Professional with the processing of assigned tasks. Assist Account Managers and Client Service Representatives with processing of daily workflow.

Essential Functions

  • Assist with creating proposals, brochures and packets for new and existing clients
  • Gather data for new and existing clients for carrier submission
  • Update client policy renewal list monthly
  • Prepare employee benefit packets for open enrollment meetings
  • Proof carrier billing statements
  • Process group and individual enrollments and terminations online or as directed and follow up with carriers to make sure they are processed correctly
  • Enter client data information into the Employee Navigator system

Additional Responsibilities

  • Attend and complete any training sessions or assignments as required
  • Adhere to client service standards of the department and agency
  • Perform additional tasks as assigned
  • Willing to perform special projects and tasks as assigned by work area supervisors.


  • High school diploma or equivalent
  • Minimum of 2 years office experience required
  • Advanced knowledge of Microsoft Word and Excel required
  • Basic working knowledge of Power Point preferred.
  • Strong organizational skills, high attention to detail, responsive and self-motivated
  • Good clerical and computer skills are required
  • Team player and task oriented
  • Insurance experience preferred but not required


BHC offers a complete Medical, Dental, Vision insurance package, self-directed 401K, company paid ESOP and Profit Sharing, Life and Disability.


Submitting Your Resume:

Ready for an Exciting Challenge?
If you are interested in applying for a job with our firm, please email your resume and a cover letter explaining why you feel you are qualified for and want a job with our agency.

BHC Insurance also accepts video resumes if the link is provided.

PLEASE SEND EMAIL TO: beth@nullbhca.com

In the subject line of the email, please include your First and Last Name, Position, and the word “Resume”.